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Important Travel Information
for our guests

Travel Insurance

We strongly recommend you purchase travel insurance which covers you for any reason that you may have to change or cancel your stay with us.  For example, airline delays and cancellations due to weather, baggage loss, unexpected personal medical issues may all happen and although we have a flexible cancellation policy, cancellations inside 15 days will still incur a cost.  In addition any Covid-19 related situations may or may not be covered by your policy – please ensure you read all the terms and conditions.


International Travellers

If you are travelling under the visa waiver programme, please ensure you have completed the on-line travel authorization on the website https://esta.cbp.dhs.gov

The address while in the United States is Waikiki Banyan, 201 Ohua Avenue, Honolulu, Hawaii 96815;  phone (808) 542 7276.